Uber says it will be refunding a Toronto chef the cost of his knives after the company discarded the chef’s tools for “safety reasons.”
Dylan Vickers, a chef at the Toronto restaurant Skippa, used the ride-hailing service last Thursday, and he mistakenly left his set of chef’s knives, worth approximately $3,000, in the back of the car.
After contacting Uber about the lost items, he was told he could pick up his knife roll at their lost and found location in Mississauga. But when he arrived the next day, the knives weren’t there and he was told to contact Uber about the status of his item.
Vickers was then asked to return to the Mississauga location on Sunday to pick up his lost knives.
However, when he showed up a second time he was told by an Uber representative that his knives had been disposed of and a follow up email revealed they were discarded for safety reasons because they were considered dangerous.
On Thursday, Uber announced it would be refunding Dylan the cost of his knives.