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COVID-19 screening app used by TDSB experiences technical issues again

Last Updated Sep 18, 2020 at 8:45 am EDT

Toronto District School Board building. (CITYNEWS/FILE)

For the second day in a row, the app the Toronto District School board uses to screen for COVID-19 symptoms has experienced technical issues.

The TDSB tweeted just before 8:30 a.m. that the app was not working, but shortly after said it was back up and running.

It went down for a little over an hour on Thursday, just as many secondary school students were trying to use it ahead of the first day of school.

Spokesman Ryan Bird said Thursday it was the first known issue with the app, which comes from a third-party vendor and had said they didn’t anticipate any more problems.

Meanwhile, the board reported it’s first case from a student Thursday at York Memorial Collegiate Institute. In a letter to parents, the school’s principal said the case was detected prior to the first day of school “when students had not yet formally returned.”

Another seven schools have reported staff cases in the TDSB.