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Toronto police 911 wait times dropping after communications centre changes

December 26, 2025 9:04 pm EST.
The Toronto Police Service communications centre has been dealing with longer 911 wait times and staff shortages in recent years. Nick Westoll takes a look at efforts to improve responsiveness.

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Live Streaming 24/7

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The latest updates and breaking news, now available around the clock. Check back in with us at any time to find out what's happening, and always be the first to know. CityNews, Everywhere.

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