Rogers launches new 24-hour tech-support service
Posted July 13, 2012 2:15 pm.
This article is more than 5 years old.
Rogers has launched a new support service called TechXpert, aimed at helping customers deal with computer problems and issues that arise from other tech devices — including those not sold by the company, including iPods, laptops and software.
The service — which has agents on the ready 24 hours a day — is currently available to Rogers Hi-Speed Internet customers, for either one-time support or a monthly subscription. More information can be found at rogers.com/techxpert.
Rogers is the parent company of Citytv, CityNews Channel and CityNews.ca.
Watch the video to hear Robert Goodman, Rogers senior director of Internet product management, explain exactly how it works.
