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Hudson's Bay website suffers setback on Black Friday

Last Updated Nov 24, 2017 at 2:09 pm EDT

A notice posted on the Hudson's Bay website indicating technical problems during Black Friday.

Hudson’s Bay website experienced technical difficulties on Black Friday, one of the busiest shopping days of the year.

A CityNews viewer alerted us to the problem saying The Bay’s website had been down “all day” and the retailer’s customer service line was unable to take any purchase orders.

In a statement to CityNews, a Hudson’s Bay spokesperson said the website was experiencing a “very high volume.” Connectivity appeared to be restored at approximately 2 p.m.

The spokesperson did not indicate whether Black Friday promotions will be extended.

The Hudson’s Bay flyer promotes Black Friday sales and is offering free shipping for any orders made online.