GTAA launches website for passengers affected in ground stop
Posted January 28, 2014 5:24 am.
This article is more than 5 years old.
The Greater Toronto Airports Authority (GTAA) wants to hear from those affected by the ground stop on Jan. 6 that halted all incoming North American flights at Pearson International Airport.
The GTAA has launched a website where passengers can share their experiences.
A review of the ground stop is underway, with an ad hoc committee formed from the board of directors who have 90 days to compile a report, which will then be made public.
The ground stop at Pearson was implemented on Jan. 6 after wind chill readings hovered around the -40 C mark, preventing North American flights from landing at Pearson for around 11 hours.
The following week, GTAA board chairman Vijay Kanwar apologized for the inconvenience passengers experienced during the ground stop.
Kanwar said the ground stop was implemented for the safety of employees, passengers and the public.
What would you tell the airport operator? Share your stories in the comments.
