Canada’s largest airline says a “small number” of customers have had to be sanctioned for non-compliance when it comes to refusing to wear a face covering.
The airline would not go into detail on the number of incidents or what the sanctions were, telling 680 NEWS they have a “graded approach, up to and including travel bans.”
Anyone travelling on Canadian aircraft are required by law to wear a face covering.
Air Canada points out that overall customers have been generally respectful of each other and understand the importance of wearing a face covering.
In the U.S, Delta Airlines says it’s banned nearly 250 passengers for refusing to wear masks.