Toronto Blue Jays say ‘ticket management issues’ at Ticketmaster resolved amid Amazon outage
Posted October 20, 2025 3:08 pm.
Last Updated October 20, 2025 5:26 pm.
As the Toronto Blue Jays prepare to host the Seattle Mariners in a pivotal ALCS Game 7 Monday evening, the team says ticket management issues at Ticketmaster have been resolved amid the Amazon cloud computing outage.
“The global AWS outage affecting Ticketmaster and Blue Jays ticket management is being resolved and the system is returning to normal,” a statement posted on the Blue Jays X account said.
The Blue Jays recommended ticketholders to try and access their tickets and add them to you Apple or Google wallet.
They added if you are still experience challenges, there will be additional Blue Jays staff at the gate to support ticket management.
The game is set to begin just after 8 p.m.
Amazon Web Services provides remote computing services to many governments, universities and companies, including The Associated Press.
On DownDetector, a website that tracks online outages, users reported issues with Snapchat, Roblox, Fortnite, online broker Robinhood, the McDonald’s app and many other services. Coinbase and Signal both said on X that they were experiencing issues related to the AWS outage.
The first signs of trouble emerged at around 3:11 a.m. Eastern Time, when Amazon Web Services reported on its Health Dashboard that it is “investigating increased error rates and latencies for multiple AWS services in the US-EAST-1 Region.”
Later the company reported that there were “significant error rates” and that engineers were “actively working” on the problem.
With files from The Associated Press
