2 charged by police months after violent dispute at Kitchener pub over service dog

Waterloo regional police have launched an investigation into a video that appears to show a man living with disabilities being aggressively kicked out of a Kitchener restaurant after an apparent dispute over his service dog.

Waterloo Regional Police say two men have been charged two months after a violent dispute happened at a Kitchener restaurant over the presence of a service dog.

It was on Nov. 10 when a man who has disabilities was in Milton’s restaurant and was aggressively kicked out seemingly over a dispute about his service dog, prompting a police probe.

“You see both owners refusing and throwing out this paying customers (sic) because they refused the service dog,” Jeff Roy, who posted the four-and-a-half-minute video on Facebook, wrote in the caption.


RELATED: Breaking down Ontario’s service animal laws after violent dispute at Kitchener restaurant


CityNews wasn’t able to verify what transpired before the recording began or what caused the situation to escalate, and previous inquiries to the restaurant weren’t responded to.

Under the Accessibility for Ontarians with Disabilities Act and the Ontario Human Rights Code, service animals are allowed in a variety of public settings, including restaurants, grocery stores and taxis, unless animals are specifically banned by law.

In an update released Monday morning, the service said an “extensive” investigation was done. The statement said an unidentified 54-year-old man was charged with assault and uttering threats while an unidentified 53-year-old man was charged with assault.

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