GO Transit launches text message alerts to keep passengers informed
Posted January 10, 2011 5:16 pm.
This article is more than 5 years old.
TORONTO, On. – After the success of GO Transit’s E-News notification system, GO has decided to add an additional option to keep passengers informed about service changes.
GO riders can now sign up to get short message service (SMS) text messages to their mobile phones.
“We are very excited to offer even more ways to communicate with our passengers. We’ve promised to keep our customers in the know, and SMS messages will reach out to even more of our customer-base”, GO Transit President Gary McNeil said in a press release.
The notifications, whether by e-mail or text, will include information on improvements, new schedules, service status updates, station updates and other news for passengers.
The alerts are fully customizable, allowing each subscriber to select their train line, station, or bus route, and the message distribution can be limited to particular times of day, like morning or afternoon peak-periods.
GO Transit has signed up more than 62,000 E-News subscribers since 2005. With the addition of text messaging, alerts will be more accessible to more passengers, supporting GO’s customer-first Passenger Charter and the importance providing timely, relevant information.
Click here to subscribe to the GO Transit text alerts.
