Woman’s use of TTC Request Stop program denied
Posted November 3, 2011 6:22 pm.
This article is more than 5 years old.
A transit rider says the TTC isn’t putting safety first, but putting safety on a first-come, first-serve basis.
Heather Hobbs told CityNews she was going home on a TTC bus on Halloween night, and requested the bus driver let her off between stops, which is allowed under the Request Stop program.
But the female driver refused to let her off because another woman had already requested a stop there. Under the program, only one person can get off at an unscheduled stop at the same time.
“She said one person could get off at a time,” Hobbs said. “I was just shocked. I didn’t know what to say.”
“It just seemed really weird that the TTC puts so much emphasis on safety and woman travelling alone at night, their safety, and they only really have particular people in mind with their first-come, first-serve basis.”
Hobbs said she has filed a complaint with the commission.
The TTC’s Request Stop program was introduced in the early 1990s as a way to improve rider safety, and allows any woman who travels between the hours of 9 p.m. and 5 a.m. to be let off between stops, spokesman Chris Upfold said.
He told CityNews it is now reviewing that rule and will begin retraining employees about using common sense when enforcing the one-person-off rule.
