Subway users might have more breathing room starting next week, as the TTC adds more rush hour trains.
Two additional trains will run during peak times on Line 1 (Yonge-University-Spadina) and Line 2 (Bloor-Danforth) starting Oct. 14, according to a report in the Toronto Star.
New deputy chief operating officer Mike Palmer told the newspaper the trains hold 1,200 riders each and will increase space on the trains and platforms.
Adjustments to crew scheduling should cut down on overtime costs to free up some money for crews for the new trains.
The TTC hopes other changes, from crew changes to how trains go in and out of service, will lead to service being boosted to 25 trains an hour up from the current 21 or 22.
Palmer has also called for an end to track inspections during rush hour, which require trains to slow down as they pass workers in the tunnel.
Palmer, like TTC CEO Andy Byford, had previously worked for the London Underground.
He said the current operations and scheduling practices had more internal benefits, and the changes would make customer service the priority.
Palmer told the newspaper he has more ideas to improve service, but he will introduce them over time so as not to cause too much confusion.