WestJet says operations ‘unaffected’ by cybersecurity incident

WestJet says its operations are running safely and “remain unaffected” as it continues to deal with a cybersecurity incident that is affecting access to some of its servers and software systems.

The Calgary-based airline revealed on Friday that it was responding to a cybersecurity incident but refused to elaborate, saying it did not want to “speculate on details.” It is advising guests and employees to exercise additional caution when “sharing personal information.”

“We are actively working to understand the extent of impact and have expedited resolution efforts,” the airline said in an update on Saturday morning.

WestJet says its specialized internal teams are cooperating with law enforcement and Transport Canada as they continue to investigate the incident, adding they are expediting efforts to maintain the safety of its operation and “safeguard sensitive data and personal information for both our guests and employees.”