Toronto allows drivers to dispute parking tickets by email

Good news if you’ve ever paid an unfair Toronto parking ticket because the process to fight it is not worth your time: you can now send in your dispute by email or fax.

The recent change to the city’s policy means it’s as simple as sending in an application form available on the city’s website, as well as any supporting papers, should you wish to dispute a ticket.

Before, drivers would have to show up at one of four municipal offices and request a trial. The case would then be heard by an Ontario court.

Officials will cancel tickets issued at broken pay-and-display machines or where valid receipts were not displayed properly – among other criteria in the Parking Ticket Cancellation Guidelines. Tags received during rush hour will stand.

The city will let drivers know by phone, email or snail mail whether or not the ticket has been cancelled. If it hasn’t, the ticket-holder can pay the fine or request a trial in person.

“Within 48 hours you’ll get a response back…and if all the criteria are there we will cancel your ticket for you,” assured Anthony Fabrizi, Manager of Parking Operations, City of Toronto.

“We have a motive to prevent tickets from going to court that aren’t necessarily needed in the courts.”

An estimated 40,000 people will be affected by the change.

For more information, visit the City of Toronto website.

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