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Woman charged in apparent travel agent scam

Charges have been laid against a woman who claimed to be a travel agent and allegedly duped more than 100 people out of thousands of dollars.

The Travel Industry Council of Ontario (TICO) said Libia Guerra Paez and her company Representaciones Neward Inc., which operates out of the GTA, are facing charges under the Travel Industry Act.

Paez has been charged with operating as a travel agent without being registered, and failing to take reasonable care to prevent Representaciones Neward Inc. from committing the offence of selling travel under paragraph 31(2) of the Act.

As well, TICO has charged Representaciones Neward Inc. with selling travel services without being registered.

Last year a number of Paez’s clients had contacted police and TICO over her actions, prompting the council to issue an advisory about the woman and her company to warn potential clients that she was not registered.

In December, CityNews spoke with one woman name Cindy who claimed to have booked a trip to Punta Cana for her and 30 friends through Neward Inc. Cindy said she sent payment of $26,000 to Paez only to find out the tickets were fake.

“I called Air Transat and we had no reservation,” she explained.

“After that we called (Paez), she gave us another ticket saying that she was ‘so sorry’ and then we got our other tickets and still (they were) false. After that she hasn’t answered the phone.”

Paez will appear in court in April.