Telehealth Ontario working again after experiencing technical issues
Posted March 18, 2020 1:24 pm.
Last Updated March 18, 2020 9:59 pm.
This article is more than 5 years old.
Telehealth Ontario, one of the resources many rely on amid the coronavirus pandemic, is back up and running after experiencing technical issues for most of the day.
No reason was given for the lengthy disruption, which was resolved just after 9:30 p.m., however, Health Minister Christine Elliott indicated earlier in the afternoon that the addition of 300 new lines may have caused the difficulties.
“That is being actively investigated right now,” Elliott said Wednesday afternoon. “We know how important it is for people to be able to connect with someone on Telehealth.”
Telehealth is also directing those with questions about COVID-19 to take Ontario’s self-assessment tool first before contacting anyone.
