Toronto Public Library gradually recovering from cyberattack
Posted January 19, 2024 11:41 am.
The Toronto Public Library (TPL) says more of its services are gradually being restored after an October cyberattack that brought down its website and likely exposed sensitive employee information.
TPL customers will be able to see a familiar version of its website by the end of the month that will include more information on services and programs and easier access to digital resources, but it will not allow access to catalogue and search features and customer accounts.
A library spokesperson says materials, both physical and digital, continue to circulate, with over 845,000 physical items and 2.8 million ebooks, audiobooks and magazines borrowed since the October 2023 cyberattack.
About one million books and other materials that include returns and new items will be processed to be put back on its shelves by mid-February.
The library also says it reconnected more than 3,000 staff computers, but it has not yet restored connection to about 2,000 public computers in its branches.
“The full and safe recovery of our services will take time, and we will continue to keep you updated regularly,” TPL wrote on its website. “Once again, we truly appreciate your patience and understanding during this challenging time.”
The library has previously said the attack has brought down its website and network of public computers across its 100 branches and likely exposed the names, social insurance numbers, government identification and addresses of employees dating back to 1998.
