GM Emerges From Bankruptcy Protection
Posted July 10, 2009 12:00 pm.
This article is more than 5 years old.
As General Motors pulls itself out bankruptcy, its CEO promised that the reshaped automaker would be sleeker and more customer-friendly.
Fritz Henderson predicted the company would repay its US$50 billion in government loans ahead of a 2015 deadline, and said a proposed partnership with online auction site eBay could revolutionize how people buy cars online.
Henderson remarked that the company would be more receptive to consumers’ needs and wants when it comes to designing and building new models and those vehicles would be launched faster than in the past.
He also promoted the company’s new website, “Tell Fritz”, which would let owners and the public share their thoughts and concerns with management. Henderson said he also planned to hit the road every month to find out what people have to say about the company, its service, and its vehicles.
The company plans to cut management by 35 percent, or 450 jobs, in order to streamline operations.
Going forward, Henderson noted, the company’s top priorities will consist of customers, cars and culture.