Health Canada Investigating Diaper Complaints
Posted May 7, 2010 7:54 am.
This article is more than 5 years old.
Health Canada is investigating complaints suggesting a new brand of Pampers diapers caused severe rashes.
American authorities also started investigating the problem this week after receiving complaints of babies and toddlers suffering persistent diaper rashes resembling chemical burns.
The problems are linked to Pampers’ new version of its Swaddlers nappies – a thinner product using Proctor and Gamble’s “Dry Max” technology that replaced paper pulp.
Parents claim it’s the “Dry Max” chemicals that are the root of the problem.
Proctor and Gamble characterized the complaints as “completely false”, adding it has received less than two complaints for every one million diapers sold.
“For a number of weeks, Pampers has been a subject of growing but completely false rumors fueled by social media that its new Dry Max diaper causes rashes and other skin irritations,” Jodi Allen, Vice President of Pampers, said in a statement. “These rumors are being perpetuated by a small number of parents, some of whom are unhappy that we replaced our older Cruisers and Swaddlers products while others support competitive products and the use of cloth diapers.
“Some have specifically sought to promote the myth that our product causes ‘chemical burns.’ We have comprehensively and thoroughly investigated these and other claims and have found no evidence whatsoever that the reported conditions were in any way caused by materials in our product.”
The apparent problem prompted the formation of a Facebook group that currently consists of about 5,000 members calling for Pampers to bring back its old version of the diapers.
The Consumer Product Safety Commission in the U.S. says it’s only received a handful of complaints. Health Canada said it’s investigating two reports.
