System-wide PRESTO vending machine issue resolved, TTC says
Posted August 28, 2023 12:39 pm.
Last Updated August 28, 2023 4:09 pm.
The Toronto Transit Commission (TTC) has fixed a system-wide PRESTO fare vending machine issue that plagued riders for a good portion of the day.
The incident was reported just before 6:30 a.m. on Monday, and the TTC says it’s investigating the cause.
A TTC spokesperson said customers couldn’t use the credit/debit card option to add value to their PRESTO cards or purchase fare media on vending machines. All other functions were operational.
The TTC said the issue had been resolved by around 2:30 p.m.
In a statement, Metrolinx referred to the cause of the outage as “an intermittent technical issue affecting some PRESTO vending machines on the TTC.”
In early August, the TTC revealed a new payment method allowing riders to tap their credit or debit cards for fares on the transit system. City of Toronto and provincial officials announced the change would be implemented on August 15.
Riders can use bank cards, including cards on a smartphone or smartwatch, on any type of vehicle. An adult single-use fare on debit or credit is $3.30.
Last year, Metrolinx introduced the option of tapping with a debit or credit card, including those on a phone or watch, to pay fares on GO Transit, UP Express, Brampton Transit, Burlington Transit, Durham Region Transit, Hamilton Street Railway, MiWay, Oakville Transit, and York Region Transit.
